1. How can we use Victorian Internet to explain technology innovation
- The VI is a lesson in sociology, we need to pay attention to the psychological patterns that we have as humans, because they tend to be the drivers behind tech evolutions and adoption
- We’re always after the same thing, communicate.
2. Why do we always want more and faster data?
- Because we can, information is not scarce
- If we were to reach a limit with one technology we’ll find another way to keep evolving
- Because human imagination has no limits
- Because we always want more, it’s a human condition
3. Why do we use mediated channels to develop personal relationship?
- Because it provides a common ground with another person, you immediately have
- It’s an easy way to find people outside of your natural circle
- It feels more comfortable and less confrontational
- Non invasive, provides you with a non invasive way to establiush contact and develop initial relationship
4. Why has Voice Recognition technology spread beyond call cenceter?
- The human voice is very wide full of nuances, intonations, sub-meanings, etc the only other “machine” that can recognize and react to all that is another human (for now)
- It has progressed in call centers because of cost saves, not necessarily because people like using it.
- It has progressed in niche groups where other technologies are not a choice: for example with blind people who cannot write
- Context of other technology, when a user picks up the phone (vs computer/email/mail) they expect to talk to another human that has a wider range of response.